• Prime customers are experiencing shipping delays as holiday orders reach record highs. Amazon’s Twitter and Facebook feeds are flooded with customer complaints about Prime orders taking six to seven days to arrive. Customers are threatening to order from Target or Walmart in order to have items within two days. Amazon representatives responded to customers noting that Prime’s one and two-day shipping starts from the time an item leaves a warehouse, rather than from the time an item is ordered.
  • Amazon and Refinery 29 launched a holiday pop-up shop in New York City. The shop features Amazon home and fashion items, curated by Refinery 29 editors. The shop started December 5 and will last through December 15. Influencers and celebrity chefs are leading daily events around personal styling and party hosting.
  • Amazon France will launch an automated donation program for unsold inventory in 2020. The program allows sellers to donate unsold products to charity as opposed to destroying them. The initiative comes after many protests from environmental activists persecuting Amazon for its negative impact on the environment.
  • Amazon-owned websites could be added to the “Notorious Markets” list. The Trump administration is considering adding some of Amazon’s overseas websites on a list marking the global marketplaces selling counterfeit goods. Amazon said it strictly prohibits counterfeit on its websites.