Espresso,The Grinds

The Grinds: Kering is looking to acquire Moncler, Rent the Runway partners with W Hotels, Glossier opened fragrance-focused pop-up shops in seven Nordstrom stores and Away CEO’s fear-based approach, combined with the pressure of hyper-scale led to poor customer service.

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Away CEO’s fear-based approach, combined with the pressure of hyper-scale, resulted in a customer service team unable to do its job.

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Direct-to-consumer brands are using corporate gifting programs to acquire customers, another move to fight against rising customer acquisition costs.

Press

Glossy: DTC luggage brand Ametti wants to compete with Away

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Will the internet push consumer product margins to zero?

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Will the internet push consumer product margins to zero?

Letters

Dear Away: One Thing I Would Do

Reports

Digitized: Away and Goop aim to be digital-first “lifestyle brands,” but they are still just product companies

Reports

In Transit(ion): Inside the consumer brands that are capitalizing on the travel industry

Reports

The Exclusive Product and Collab Report

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The uncertain road from a single product to lasting brand

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Brands think wholesale is the problem. Is it actually the solution?

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Direct to consumer brands vs. commodities: who will prevail?