PrimeTime: Amazon Key delivers to cars; Walmart’s online grocery program improvements are paying off; Amazon gives Best Buy exclusive rights to sell Fire TVs, inked live video game deal with the NBA, may surpass Walmart as top U.S. apparel retailer; Home Depot amps up tech team to compete with Amazon

The latest news on everything Amazon   Amazon Key now delivers packages to customers’ cars—an additional service to the Key program, which also drops off packages inside of Prime Members’ homes with the help of an internet-connected door…


PrimeTime: Amazon expands Prime Wardrobe, braces itself for new state taxes, outpaces Best Buy as top electronics retailer; Amazon Echo partners with home builders; Amazon Fuse will expand the company’s media ecosystem; Walmart may buy stake in Flipkart

The latest news on everything Amazon   Amazon will allow more Prime members to access the Prime Wardrobe program, which lets shoppers try on clothes before paying for them. Prime Wardrobe—which has yet to officially launch and serves…


The Grinds: Walmart plans to redesign site, Click-to-buy morphs into click-to-buy-and-make, b8ta expands “retail as a service,” Domino’s delivers to customers en route

Walmart is making its website more sleek, but where does that leave Jet? What happened Walmart, which continues to devote more resources to its ecommerce operation, plans to debut a resigned website that spotlights its higher-end brands and…


Baggage Claim: Inside the airports and private aviation companies making air travel a shoppable and personalized event

Airports boast some of the most high density foot traffic each day—in 2017, an average of 213,668 flyers passed through London Heathrow each day, totalling 78 million over the course of the year. As mall foot traffic decreases, brands and retailers…


The Grinds: Best Buy, other retailers crack down on returns, Duty-free airport retail thrives, ASOS stands out with its product descriptions, West Elm sells experiences with local artists

Best Buy and other retailers are cracking down on the number and frequency of returns, but are risking their customer relationships. To-the-point analysis about one of the four important stories from the week.   What happened Best…


The Grinds: JCPenney leverages Sephora, Stitch Fix adapts its subscription model, Best Buy closes mobile phone stores, BuzzFeed and Walmart launch a product collaboration, Amazon warehouses embrace chaos

JCPenney continues to leverage Sephora for its turnaround efforts, but the minimal amount of control it has over its biggest growth driver is worrisome. To-the-point analysis about one of the five important stories from the week.   What…


The Full Price Report

Discount-heavy pricing strategies create long-term cycles of dependence that lead to promotion-addicted shoppers and lowered profit-margins—companies end up repeatedly undercutting themselves. Brands and retailers, therefore, are looking for ways to…


The Retail Revolution Report

What does physical retail look like in a world where tens of millions of products are readily available on the Internet? It no longer needs to be the only place where shoppers find, buy and receive products. This should free up companies to…