Modernizing the Hidden World of Ecommerce Imaging — with James Ingram of Splashlight

James Ingram is not in the restaurant business. But as the CEO of Splashlight, an innovative photography and video provider, Ingram talked about the importance of “setting the table” on 34th episode of the Loose Threads Podcast. “When you think of…


What’s happening with retail and fulfillment job growth?

There's a lot of commotion right now about the loss of retail jobs and the impending death of retail. While retail isn't dying—channels as foundational as physical stores don't "die"—legacy retailers are struggling. Retailers are going bankrupt and…


Nasty Gal: the dangers of ephemeral growth and focus

Nasty Gal filed for Chapter 11 bankruptcy protection last week, which allows the company to reorganize its finances but continue operating. The company, started by Sophia Amoruso as an eBay store selling vintage clothing in 2006, quickly grew over…


Buzzfeed Product Labs and the intersection of everything

The most interesting piece of news last week was that Buzzfeed is formally launching a commerce lab. Named Buzzfeed Product Lab, and led by Ben Kaufman, the former founder of Quirky, the goal is to bring the Buzzfeed mentality—and its massive…


Building the Future of Clothing and Unlocking Social Mobility — with Abe Burmeister of Outlier

On the seventh episode of the Loose Threads Podcast, I talk with Abe Burmeister, one of the founders of Outlier, a New York label that set out to build the future of clothing. What started as a brand aimed as casual urbanists who used bicycles as…


When replicating your previous success isn’t enough

The biggest head-scratcher (that probably should not have been a head-scratcher) last week was that Totokaelo, the well-known Seattle boutique that opened a flagship almost a year ago in New York, had sold to Herschel Supply Co, the company that…


Amazon’s success phasing out list pricing is exactly where JCPenney failed

There's an article in the New York Times entitled Amazon Is Quietly Eliminating List Prices. List prices, or manufacturer suggested retail price (MSRP), serve two main purposes. First, it's illegal for a company that sells goods to a distributor or…


Vetements follow up: Kanye, staying in stores longer and selling online

The response to my piece on Vetements and the exaggerated death of wholesale has been really exciting. The piece's contrarian view clearly resonated. Even so, there are a few points I want to expand on. Adam Wray, from Fashion REDEF, sent me a nice…


Macy’s, newspapers and Amazon eating the middle of the retail market

The middle of the retail market continues to evaporate. Two articles recently summed up this transformation: Big-Box Retailers Have Two Options If They Want to Survive, in the Harvard Business Review, and The Macy's factor in Politico. Big-box…


Chat bots and interfaces in the fashion industry: a hybrid approach

Chat bots, the automated and sometimes smart contextual messaging systems, are all the rage, fresh off the heels of Facebook's annual developer conference and the release of Kik's bot platform. Think piece after think piece is trumpeting chat bots…