The Grinds: JCPenney leverages Sephora, Stitch Fix adapts its subscription model, Best Buy closes mobile phone stores, BuzzFeed and Walmart launch a product collaboration, Amazon warehouses embrace chaos

JCPenney continues to leverage Sephora for its turnaround efforts, but the minimal amount of control it has over its biggest growth driver is worrisome. To-the-point analysis about one of the five important stories from the week.   What…


The Full Price Report

Discount-heavy pricing strategies create long-term cycles of dependence that lead to promotion-addicted shoppers and lowered profit-margins—companies end up repeatedly undercutting themselves. Brands and retailers, therefore, are looking for ways to…


The Sales Associate and Stylist Report

Retailers are hurting, especially as shoppers buy more products online. But the sales associate role in this quandary receives less attention. As working in retail has developed from a career to a gig economy job, brands, retailers and customers are…


The Retail Revolution Report

What does physical retail look like in a world where tens of millions of products are readily available on the Internet? It no longer needs to be the only place where shoppers find, buy and receive products. This should free up companies to…


The Mass Market Audience Report

General audiences gravitate towards brands with accessible products that provide wide-ranging value. If the product adds some marginal value—it’s a cheaper alternative or improves the experience—it has a solid chance of succeeding. Thinking of…


Amazon’s success phasing out list pricing is exactly where JCPenney failed

There's an article in the New York Times entitled Amazon Is Quietly Eliminating List Prices. List prices, or manufacturer suggested retail price (MSRP), serve two main purposes. First, it's illegal for a company that sells goods to a distributor or…