The Grinds: Loyalty programs get experiential, Stripe goes offline, Dirty Lemon opens checkout-free store, L Brands shutters Henri Bendel

Loyalty programs, once discount-centric, are evolving to reflect the experience economy. What happened The vast majority of brands and retailers offer membership in one shape or another, but the benefits have remained rather thin, often composed of…


PrimeTime: Amazon debuts Storefronts, French retailer Monoprix offers Prime delivery, Merch by Amazon revs up fast fashion, Amazon plans to launch more Alexa devices

The latest news on everything Amazon   Amazon debuted Storefronts, a section of its site that will feature products from approximately 20,000 small- and medium-sized businesses, shoppable via 25 product verticals. The page displays videos…


PrimeTime: Amazon launched Amazon Advertising, plans to open Amazon Go in New York; J.Crew will sell J.Crew Mercantile on Amazon, Amazon’s smaller vendors are beginning to divert products to other ecommerce platforms

The latest news on everything Amazon   Amazon launched Amazon Advertising, replacing Amazon Marketing Services, though the products and services offered remain the same. The rebrand emerges at a time when Amazon’s advertising business is…


The Grinds: Reformation inks wholesale deal with Nordstrom, H&M opens off-price store Afound, J.Crew plans a fall relaunch, Rent the Runway introduces maternity

Reformation expands its brick-and-mortar footprint with a new wholesale deal at Nordstrom. What happened Reformation, which sells eco-conscious clothing online and at its 11 stores, will sell at Nordstrom, both on the department store’s site and at…


Power Suits — with Eleanor Turner of Argent

#72. Argent makes smart workwear for women. We talk with co-founder Eleanor Turner about creating function-driven and aesthetically-minded womenswear—traits that men’s clothing has prioritized for decades—and building a community that empowers…


Kidproof — with Rachel Blumenthal of Rockets of Awesome

#69. Rockets of Awesome creates modern children’s clothes, conveniently delivered to busy parents. We talk with Founder and CEO Rachel Blumenthal, who started the company after running a previous business that made mothers’ lives easier, and has…


What can the direct-to-consumer explosion learn from the farm-to-table movement?

In the mid-2000s, the farm-to-table movement transformed the food industry. Though the food industry is often ahead of others because it sells products that people physically consume, the consumer goods space—fashion, apparel, beauty, CPG and…


Passing the Baton — with Micky Onvural of Bonobos

#64. Bonobos was a healthy product-driven company, built on a strong vision and a small, but loyal audience. But since 2016, and Bonobos' Walmart acquisition, co-president Micky Onvural has helped steer the company into a resonating brand. We had a…


Big brands need to unbundle themselves if they want to survive

Gap, Ralph Lauren, Abercrombie and Fitch, J.Crew and Aeropostale have thousands of people on staff, hundreds of retail stores, and complex global supply chains. But having largely failed to deliver shoppers better products, inspiring brands and…


Basics brands are commodities. Why do people keep building them?

The hidden secret of most businesses is that the more boring the business, the better the business—the flashier, the worse. This heuristic is especially true in the consumer goods landscape, where brands run the hazard of seeking attention over…


Mickey Drexler and the death of a supply-driven world

J.Crew’s Mickey Drexler Confesses: I Underestimated How Tech Would Upend Retail read the headline of a big feature in the Wall Street Journal, which ricocheted around the retail and technology world last week. The piece highlighted J.Crew's…