Macy’s should look at staffing as a profit center, not a cost center

As Macy’s looks to course correct after growing to over 175 million square feet of retail space and experiencing several years of falling sales, it’s reassessing its lower-performing stores and trying to reinvigorate it’s higher-performing ones.…


The Grinds: Starbucks attempts to win over Italy, Ritual fails to live up to transparency claims, Mattel launches film division, Instagram may launch a separate shopping app

Starbucks attempts to win over Italy, opening a roastery in Milan. What happened Thirty-five years ago—long before becoming Starbucks’ CEO—Howard Schultz, then a marketing director for the brand, visited Milan and returned transfixed by the idea of…


Roasted — with Kara Cohen of Dripkit

#86. Dripkit makes artisan drip coffee that's accessible both at home and on the go. We talk with co-founder Kara Cohen about how her company is filling the void between instant coffee and retail coffee without sacrificing quality for convenience.…


Beyond marketing: How Bonobos, Lush, Sephora and Nike are attempting to ingrain inclusive values into their business models

Though the number of brands has mushroomed since the digital boom, the vast majority of new brands are founded in coastal urban areas like New York, San Francisco and Los Angeles. The specificity of their geography and the values and ideas that…


The Grinds: Target opens small-format stores, BuzzFeed adds new beauty and style vertical, JAB Holding Company conquers coffee, Glossier launches new pop-up

Target is the latest mass retailer to open small-format stores, whose focus on private label could help it provide even more differentiated products. To-the-point analysis about one of the five important stories from the week.  …


The Grinds: Outdoor Voices calls out copycats, Amazon raises seller fees, Starbucks mobile ordering grows, Fake products slip past The RealReal, IKEA partners with TaskRabbit

Fans of Outdoor Voices call out brands for copying its products, proving more powerful than non-existent legal protections To-the-point analysis about one of the five important stories from the week.   What happened Outdoor Voices…