From online to offline: cost structures and sunken costs

The future potential of a business is closely linked to where it stands in the present. If the future is headed north but the current business is positioned south, it's going to take a lot of work to reorient itself. In the commerce world, the most…


When replicating your previous success isn’t enough

The biggest head-scratcher (that probably should not have been a head-scratcher) last week was that Totokaelo, the well-known Seattle boutique that opened a flagship almost a year ago in New York, had sold to Herschel Supply Co, the company that…